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Page updated
15 April 2009
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Quality for Learners

ODL QC Guarantee




Quodlibs


The ODL QC Guarantee encapsulates the commitment to the learner, re-assuring the learner that support is available when they choose an accredited provider, though not if they choose a non-accredited one.

All accredited providers are asked to include a statement of the Guarantee in their prospectus or other pre-enrolment material.    The recommended wording is as follows ([x] is the name of the provider):

[x] is accredited by ODL QC, the national body for quality in open and distance learning.
[x] meets the standards set by the Council, who are satisfied that the service you, the learner, will receive from [x] will be of good quality.

If it is not, or you cannot resolve a dispute with [x], please let us know at ODL QC. Write to:

Learner Support, ODL QC, 44 Bedford Row, London WC1R 4LL

and we will look into your case.